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Alfa Laval 24/7 Service & Support

Ovunque voi navighiate, i servizi di assistenza per il settore navale Alfa Laval sono al vostro fianco. I nostri esperti dell'assistenza sono disponibili 24 ore su 24, 7 giorni su 7 raggiungibili contattando un unico numero. Siamo pronti a gestire non solo le esigenze del momento, ma anche il lavoro a lungo termine per mantenere alti i tempi di attività, bassi i costi e le prestazioni delle vostre apparecchiature al meglio.

Servizio e supporto 24 ore su 24, 7 giorni su 7

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Contattateci sempre e ovunque:

+46 4636 7700
marine.service@alfalaval.com

Fast and effective support – wherever you need it

Alfa Laval’s global network puts service centres and field service engineers in easy reach, anywhere in the world. And with today’s digital technology, we can always be right by your side. Count on us for remote or onboard assistance – in port, in dry dock, at anchorage or at sea.

Industrial worker wearing protective gear servicing an Alfa Laval plate heat exchanger in a technical facility.

Troubleshooting

Diagnose and resolve to improve performance

Our skilled service engineers can troubleshoot your equipment and restore its functionality. When you contact us by phone or e-mail, we’ll help you specify the issue and propose an immediate solution if possible. Remotely or on board, we’ll support you until your issue is resolved.

Our troubleshooting brings you:

  • Reduced downtime
  • Secured compliance
  • Enhanced equipment performance

Download leaflet

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Remote troubleshooting

Secure uptime and compliance with AR guidance

Using digital tools such as augmented reality (AR), we can provide in-depth troubleshooting without delay. AR creates a live environment where our experts can guide your crew to a solution – no travel required. If more proves necessary, we escalate seamlessly to onboard service.

Remote troubleshooting enables:

  • Interactive support in a digital environment
  • Faster resolution with lower costs
  • Reduced travel and emissions

Download leaflet

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Other remote services

Improve operations with connected support

Connectivity for Alfa Laval equipment gives you smart ways to lower cost of ownership and secure peace of mind. With diagnostic data to speed up troubleshooting, our experts can provide even better remote support. But that’s just one of many possibilities in our digital services.

Through connectivity, you can gain:

  • Deeper insights
  • More comprehensive support
  • Data-driven tools for improvement

Learn more

Assistenza Alfa Laval per il settore navale

Offriamo non solo supporto immediato, ma anche un’ampia gamma di servizi – digitali e fisici. Affidati a noi per ottimizzare le prestazioni, garantire la conformità, migliorare la sostenibilità, aumentare l’efficienza e assicurarti la massima tranquillità. Nella nostra offerta Alfa Laval Marine Service trovi soluzioni per ogni fase del ciclo di vita delle tue apparecchiature.

Alfa Laval service engineer touring a ship engine room with customer